Questions PI firm owners ask us
Straight answers on cost, training, hours and data security.
Legal Assistant $2,500 · Pre-Lit Case Manager $3,250 · Medical Assistant from $1,500
Cost
$2,500 a month for a full-time, bilingual assistant trained on personal injury work. That is $30,000 a year, all-inclusive.
Our assistants are not paralegals. The PI work firms hand a paralegal costs $2,500 or $3,250 a month, flat. Virtual paralegal rates, compared
No. You pay one flat monthly rate for a 40-hour week, with no setup or hidden fees.
40 hours a week: $2,500 a month for a Legal or Medical Assistant, $3,250 for a Pre-Lit Case Manager.
$2,500 a month. Every iTask assistant speaks English and Spanish, and Spanish costs nothing extra. Bilingual legal assistants
$3,250 a month, or $39,000 a year, for a full-time bilingual case manager who owns your pre-lit files.
$1,500 a month for 20 hours a week, or $2,500 a month for 40 hours a week.
Recruiting, training on PI work and management. Meeting your candidates is free, and there are no setup or hidden fees.
Phillip, our founder, puts an in-house employee with some PI experience at $5,000 to $7,000 a month. Ours is $2,500.
Phillip, our founder, puts an in-house case manager at $50,000 to six figures a year. Ours is $39,000.
No. Meeting your candidates is free, and you can meet them in 3 to 5 days.
We replace them at no cost.
No. It is month to month, with no contract.
More: Legal virtual assistant pricing
Getting started
In 3 to 5 days. You meet them before they start, and you decide.
Phillip learns what your firm needs, then looks for someone he would use himself as a case manager.
Yes. They learn PI cases start to finish first: car accidents, slip and falls, dog bites and the jargon.
Phillip, a case manager with nearly two decades in PI. Modules, training videos and one-on-one time.
Phillip does. Every assistant has his cell number for questions while they settle in at your firm.
Yes, on your case system and the tasks you assign. Every firm works differently; the PI basics are already done.
Quitting is rare. If it happens, others step in, and a replacement costs you nothing.
More: How to get started
What they do
Phones, intake, medical records, police reports, letters of representation, demands for attorney review and settlement paperwork.
Yes. They answer calls, set doctor appointments and gather case facts. For a recorded statement, the attorney usually sits in.
No. They flag what they see. Your attorneys review the work and make every legal call.
A real person. A live, bilingual assistant works your files, not an AI bot.
Yes. Every iTask assistant is bilingual in English and Spanish, at no extra charge.
Business hours, 40 hours a week for full-time roles. No nights or weekends.
More: The Virtual Legal Assistant role
Pre-lit case managers
Owns the pre-litigation file, from intake and investigation to liens, demands and settlement, and keeps it moving.
Phillip does. He trains them to work up a case, draft a demand and write a medical summary.
A legal assistant supports your team across the file. A case manager owns the file and keeps it moving.
More: The Pre-Lit Case Manager role
Data security
Any hire, in-house or remote, carries some risk, Phillip says. We keep it tight with signed NDAs and Hubstaff.
Yes. Every assistant signs an attorney-approved, legally binding non-disclosure agreement.
Hubstaff takes screenshots through the working day and logs the websites they use, so you can check in.
Yes, like any staff member. That is why every assistant signs an NDA and works with Hubstaff running.
We guide you from the first call to their first day
Tell us where you need help. We handpick a PI-trained assistant, you meet them, and we walk you through every step until they start.
Book the call, then meet your assistant
Free and 15 minutes. We match the role to your caseload, and you meet your candidates before they start.
