Bilingual virtual legal assistant for personal injury firms

Phones, intake, investigation, demands and settlement, handled by a pre-trained assistant who works as part of your team.

$2,500 a month · 40-hour week · English & Spanish

What your assistant handles

From the first call to the final settlement breakdown.

Receptionist
- Answering and routing phone calls
- Customer service for your clients
- General inquiries, texts and voicemail
Intake & opening claims
- Initial client intake
- Setting up clients in your CRM
- Filing claims with insurance carriers
- Sending letters of representation
Investigation
- Police and incident reports
- Establishing liability
- Policy limit searches
- Insurance documents and medical records
Property damage
- Setting up inspections
- Coordinating repairs and rentals
- Estimates and photos
- Loss of use claims
Subrogation & liens
- Health insurance subrogation claims
- Gathering final lien information
Demands & medical summaries
- 3P and 1P demands
- Medpay/PIP demands
- Supplemental demands
Settlement
- Sending signed releases
- Following up on checks
- Final balance verifications
- Settlement breakdowns
Administrative
- Calendaring, faxes and email
- Data entry and document organization
- Payroll help, travel and reservations

40-hour work week. No recruitment fees and no hidden charges.

Every role side by side: Pricing · How client data is protected: Data security

Tell us where you need help. We handpick a PI-trained assistant, you meet them, and we walk you through every step until they start.

Which service are you interested in?

Your Name

Your Email

Phone Number

Company

Your Message

We reply within one business day.

Free and 15 minutes. If it is a fit, you interview the assistant before they start.